Managing Conflicts
The article introduces a framework designed to humanize technical teams working under high pressure and intense daily demands. It emphasizes the importance of prioritizing employee well-being alongside business and technological needs. By reviving key values, the framework aims to make high-performance team leadership more effective and stakeholder relationships more productive. It prepares individuals to handle their professional routines collaboratively and enjoyably, mitigating stress and its destructive impacts on careers and mental health. The cycle promotes a sustainable, collaborative work environment and aligns human development with technological evolution, enhancing the quality and longevity of Digital Transformation.
PEOPLE
Mario Conte
12/9/20242 min read
Converting problems into dialogue
Collaborate instead of judging: This emphasizes the importance of transforming problems into dialogue and prioritizing collaboration over judgment. Empathy and collaboration are crucial elements for resolving crises, as they help understand different perspectives and promote effective solutions. Listening is the key first step, and demonstrating empathy validates others' emotions and needs.
Converting dialogue into ideas
Innovate instead of competing: Here we highlight the importance of turning dialogue into ideas and prioritizing innovation over competition. It stresses the need to seek opinions in a structured way to unify knowledge and use wisdom. Setting aside ego helps individuals focus on common goals, fostering a collaborative atmosphere that promotes creativity and innovative solution development.
Converting ideas into actions
Transform instead of assigning or delegating: This emphasizes the importance of transforming ideas into actions to foster an environment of autonomy and responsibility. This approach empowers individuals and motivates them to collaborate, leading to effective and sustainable solutions. By implementing collectively agreed-upon ideas, everyone benefits from the positive changes.
Converting actions into opportunities
Prioritize and assess impact/results, rather than just completing tasks: This phase emphasizes the importance of focusing on the impact and results of actions rather than merely completing tasks. By prioritizing outcomes, individuals can foresee potential consequences that can enhance action plans, increase motivation, and generate high expectations.
Converting opportunities into experiences
Focus on growth instead of exhaustion and burnout: Here we emphasize focusing on learning and growth from opportunities rather than succumbing to exhaustion and burnout. It highlights the long-term benefits of experiences, which add knowledge and lead to creative and assertive solutions. Growth and maturity are seen as the ultimate goals, with the understanding that failures are temporary and offer seeds of opportunity.
Converting experiences into feelings
Value instead of neglect: This emphasizes the importance of converting experiences into feelings and valuing them rather than neglecting them. It points out that in the corporate world, cold and direct relationships may only be beneficial in short-term scenarios. By extracting and recognizing the positive impacts of experiences, these feelings can be replicated in other situations, fostering a practice of positive and transformative emotions. This approach promotes recognition and appreciation in the workplace.
Converting feelings into words
Sincere expression instead of mere formalization: Here it highlights the importance of converting feelings into words with sincerity rather than mere formalization. It emphasizes that the process often stops prematurely, which undermines the collective effort made. True expression and externalizing feelings through words and actions are crucial. Recognizing these feelings is powerful and significant for everyone involved, and it enhances the emotional outcome of teamwork.
Converting words into gratitude
Recognize instead of just reacting: This emphasizes the importance of converting words into gratitude by recognizing and appreciating efforts and achievements. This recognition should not be ignored but instead be praised and encouraged across different companies, cultures, and individuals, enhancing a positive and appreciative environment.